Returns

Please choose carefully as we do not offer exchanges or refunds for change of mind.

We make every effort to ensure that your order arrives in great condition. It is normal for the shipping box to show wear from its journey to you. However, if damage has occurred to the product/s inside, please contact us within 72 hours of receiving your order. We will offer you an exchange or refund provided that you send us a photo of the damaged goods and packaging. Please note, in some circumstances you may be required to return the damaged product/s.

Please contact us here or email hello@envylane.com.au for all return related questions.